Job Summary

TalentWise LLC is building a pipeline of supervisory administrative professionals to support anticipated government contract awards with Arlington County, VA.

The Staff Administrative Supervisor provides executive-level administrative support while overseeing a centralized administrative support team. This role manages daily operations, supervises staff, and ensures efficient delivery of administrative and customer service functions across multiple departments.

The position plays a key role in coordinating administrative processes, supporting leadership, and maintaining high-quality service delivery for internal and external stakeholders.

Key Responsibilities

• Supervise and manage a team providing administrative and customer service support 
• Assign, review, and monitor staff work to ensure accuracy, timeliness, and quality 
• Train, mentor, and evaluate staff performance; support hiring and onboarding activities 
• Provide executive-level administrative support, including calendar management and meeting coordination 
• Serve as primary point of contact for employees, vendors, and the public 
• Oversee administrative processes such as onboarding, payroll coordination, accounts payable, and procurement support 
• Track, analyze, and report operational metrics and performance data 
• Develop and maintain administrative procedures, workflows, and documentation 
• Coordinate cross-departmental administrative support activities 
• Support compliance with policies, records retention requirements, and regulations 
• Assist with system testing, process improvements, and special projects 
• Ensure effective communication between leadership, staff, and stakeholders 

Minimum Qualifications

• Associate’s degree or equivalent coursework in Human Resources, Business Administration, Public Administration, or related field 
• Significant experience in administrative support and/or customer service 
• Experience in a supervisory or lead role preferred 
• Strong knowledge of administrative operations, HR processes, and office procedures 
• Strong leadership, coaching, and team management skills 
• Excellent organizational, analytical, and problem-solving skills 
• Strong communication and stakeholder engagement skills 
• Proficiency with office systems and administrative tools 

Equal Employment Opportunity Statement

TalentWise LLC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status in accordance with applicable federal, state, and local laws.